Privacy policy
Privacy Policy
Last Updated: April 20, 2026
Solarix Boutique operates this store and website (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from solarix-boutique.com or otherwise communicate with us. Shop Velio is powered by Shopify, which enables us to provide these Services to you.
1. Personal Information We Collect
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we collect information that identifies or can reasonably be linked to you. This includes:
- Contact Details: Name, billing address, shipping address, and email address.
- Financial Information: Credit card, debit card, and transaction details (processed securely via Shopify).
- Account Information: Username, password, and order history.
- Device Information: Information about your browser, IP address, and time zone, collected automatically via cookies.
2. How We Use Your Personal Information
We use your personal information to provide you with the Services, fulfill our legal obligations, and improve your experience, including:
- Processing payments and arranging for fulfillment and shipping of your orders.
- Communicating with you and providing customer support.
- Detecting and preventing potential fraud or security threats.
- Marketing and advertising (only where you have provided explicit consent).
3. International Data Transfers & Global Fulfillment
To provide a curated selection of products at competitive prices, Solarix Boutique utilizes a global logistics network. Consequently, your personal information may be transferred to, stored, and processed by our service providers (including Shopify and international fulfillment partners) outside of Canada. By using our Services, you acknowledge that your information may be subject to the laws of the jurisdictions in which these providers are located.
4. Disclosure of Personal Information
We share your personal information with third parties who perform services on our behalf, including:
- Shopify: To power our online store infrastructure.
- Payment Processors: To facilitate secure transactions.
- Shipping Partners: To deliver your orders to your shipping address.
- Legal Compliance: To comply with valid legal processes or government requests under Canadian law.
5. Your Rights (PIPEDA)
As a resident of Canada, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we update or correct inaccurate personal information.
- Right to Withdraw Consent: You may opt-out of marketing communications at any time using the "unsubscribe" link in our emails.
6. Security and Retention
We maintain reasonable administrative and technical safeguards to protect your data. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Children's Data
Our Services are not intended for children under the age of majority in their province or territory. We do not knowingly collect personal information from children.
Contact Information
If you have questions about our privacy practices, or if you would like to exercise your rights, please contact our Privacy Officer at:
Email: info@solarix-boutique.com
Administrative Address (Not for Returns):
2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada
Solarix Boutique – Committed to your privacy and a secure shopping experience.